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Getting Started

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Welcome to your new smart home, equipped with smart devices to make your living experience more comfortable, secure, and efficient. Control all your smart devices with the Smart Home device management feature through your resident app.

  • Smart Home Hub is the central device that controls all the smart devices in the unit. The hub is connected to the internet through a mobile connection and is paired with all the smart devices in the unit. The hub should always be connected to a power source. 
  • Smart Lock is installed on the front door and can be accessed with system-generated PIN codes. The PIN codes for residents or guests can be generated through your resident app.
  • Thermostat provides the ability to control the temperature remotely through your resident app and set heating and cooling schedules at different times.
  • Door Sensor indicates if the front door is open or closed.
  • Leak Sensor notifies the resident if a leak is detected where sensors are installed under faucets or near plumbing.
  • Dimmer controls the light settings in the unit.

*Not all communities are equipped with all device types. Contact your property management office to confirm which smart devices are available for your apartment.

What can you do with Smart Home? You can now...

  • Unlock the front door with PIN codes instead of a physical key.
  • Add a keyholder through your resident app and send the new PIN code to the mobile phone of the new keyholder.
  • See all the keyholders with their assigned access dates.
  • Remotely lock the front door through your resident app.
  • Monitor lock activity.
  • Monitor the state of the front door, whether it is currently open or closed.
  • Change the thermostat settings through your resident app.
  • Set heating and cooling schedules on your thermostat through your resident app.
  • Receive notifications when a leak is detected.
  • Control light brightness with the dimmer through your resident app. 

Support

Please refer to the Smart Home FAQs for additional troubleshooting and support information. If you have any further questions or concerns or a problem specific to your unit, please reach out to your property management office. Thank you!